847-636-2232
Condos
Cancun
Online Reservations
Welcome. Please read this page before proceeding to the online system to book your vacation rental. If you have already been here before and you have already read the information on this page, you can go a head and reserve now. If you have not already done so, first please check availability once more. Thank you for your reservation. I’m glad to have you with us!
Tim Miller
To bring up the online booking form.....
The Form:
When you click to bring up the online form, it will come up in it’s own window. You will be able to minimize the window or change it’s shape in case you would like to refer back to the info on this page. However, please know that if you exit out of the window the information you typed in will be lost and you would need to start again.
Availability Check:
If you have not already done so today, please check the availability calendar for the condo you are renting before making your reservation. Please also check for any Holds that may be in place for the condo you are booking. To check both, hover over "Cancun Vacation Rentals" at the top of the page and in the drop down menu click on the property you would like to book. Then click on "Rates & Availability". Availability is clearly shown. Remember the X's shown are for NIGHTS that are booked. A lot of people get confused by this. If you see a booking, and you have your eye on open dates just before that booking starts, YOU CAN depart the same day you see an X i.e. the same day as an arrival. This is because the X represents the night, and check outs are at 11am in the morning. Active Holds are also shown on the “Rates & Availability” page for the condo you are selecting. To check for active Holds on dates simply look to the right of the availability calendar and look at the Hold Screen. If the screen shows 1 or more Holds please scroll down on the little screen to view the holds before you make your reservation. Thank you in advance for being sure your dates are clear before proceeding. For more details on Holds, hover over the Main Menu tab at the top of the page, then click on “General Information”, then click on “Holds: Placing a Hold on Your Dates”.
Minimum Age Requirement:
You must be 27 years of age or older to make a reservation, unless specified in writing via email that an exception has been made.
Security of the Online System:
The Online Form uses encryption that cannot be viewed by another party. Additionally, your credit card information remains password protected server, it does not travel over the web. The remaining information is emailed to you as part of your acknowledgment immediately after you submit your reservation.
Browsers:
Firefox and Chrome users, you’re fine. For Internet Explorer users you may need to click on “Allow blocked content” when you click to bring up the online form. These 3 browsers account for 94% of you as of this writing. If you have a different one, you should be fine, if you have any trouble feel free to call me. Tim 847-636-2232.
Guest List:
If you do not yet have the final list of names and ages for your group, please insert those in your group who are confirmed to this point. If there are more than 10 in your group, please note the remaining names and ages in the big box at the bottom of the form. This box holds plenty of text. You can also place any notes you like in this box.
Flight Information:
If you have not yet purchased your flights, you can leave the flight information field blank. When you do have your flight information, please email it to Tim Miller at cancun3000@gmail.com
What You Will Receive:
You will receive an acknowledgment immediately after submitting your reservation. You will also receive an e-confirmation/receipt the next business day after submitting your reservation.
Amount of the Charge:
Only the deposit portion of the rental will be charged to your card at this point, unless you are booking with 21 days or less before your arrival date. The amount of the deposit is 20% of the total, or as indicated in any email correspondence, whichever is less.
Total Amount of the Rental:
The total amount of the rental is what is shown in the Rates & Availability for the property you are selecting, or what was quoted to you via email, whichever is less. NOTE 1: When referring to the online rates, all that you need to add to the rates to arrive at your complete total is a one time cleaning/laundering/processing fee of $195. This fee covers costs associated with processing and also clean up & laundering after your departure. NOTHING ELSE needs to be added to the rates shown online to arrive at your complete total. NOTE 2: If your pricing came by email, the $195 fee was already included in the total price you received.
Last Minute Reservations:
If you are booking with 21 days or less prior to arrival, the full amount of the rental will be charged to your card.
What will be Shown on your Statement:
The name on the charge to your card will show "Tims Direct Ocean Condos".
Email Verification:
Any email correspondence as noted above would be coming from Tim Miller at the email address: cancun3000@gmail.com
When Balances are Charged (All reservations except Christmas & New Years):
For reservations made well in advance, balances are charged 60 days prior to arrival to the same card used for the deposit. If your reservation is made more than 21 days prior to arrival, but less than 60 days before arrival, the balance is charged to the same card used for the deposit 1 week after you receive your first e-confirmation/receipt.
When Balances are Charged for Christmas & New Years Bookings:
For bookings that include Christmas Eve, Christmas day, New Years Eve, or New Years day, balances are charged 90 days prior to arrival.
Why is this?
Christmas and New Years week are the most popular weeks of the year in Cancun. People who frequent Cancun are well aware of this. That’s why it’s not uncommon to be sold out of Christmas, New Years or both several months a head of time. If a cancellation comes along with less than 90 days prior to arrival time, the odds of re-booking these holidays falls off dramatically, since most have already made their reservations well in advance for these holidays.
How to get Keys:
When the balance is processed, your last and final e-confirmation/receipt will arrive to you. Your confirmation showing payment in full will contain all the information you need for your vacation stay, including how to get keys, our managers cell number, and many other helpful details.
Name of the Cardholder: If the name on the card is not the same as the name on the reservation, it must be one of the names shown on the reservation, unless otherwise specified in writing via email.
Payment Options: If it is necessary for you to use more than one card for the deposit and or the balance due, this is acceptable. Please put the additional card holder(s) information details in the box at the bottom of the form. Please do not forget that the full bill to address is required, along with exactly how the name reads on the card and the 3 digit security code located on the back of the card. Also please indicate how much to place on each card.
I thought all the information from the online form came to me via email in an acknowledgment accept for the credit card information. Isn’t this dangerous then?
Good question. You’ll notice the notes box will not come through on your acknowledgement for this very reason. The information you insert in the notes box will be shown on your e-confirmation you receive from me the next business day, less any credit card details if applicable.
In House Special Services:
I highly recommend you take a look at these if you haven’t already. See the “Tim’s Picks & Tips” page if you aren’t familiar with these. The page is located under the Main Menu tab. If you want to book any of the In House Special Services I offer, you would want to do that at some point after first booking the condo. If you want to book the some of the In House Special Services, you’ll find the link on the “Tim’s Picks & Tips” page which is located under the Main Menu tab at the top of any page on the site. Please note you will need your confirmation number found on your e-confirmation after booking your condo in order to book any of the In House Special Services.
Your Confirmation Number:
After submitting this form, you will receive your e-confirmation the next business day. When you receive your e-confirmation you will notice a confirmation number at the top. Please save your e-confirmation. It has important information on it, part of which is your confirmation number. Your confirmation number is used to look up your file, update your file, etc. And if you choose to come back to book some of the additional services as most guests do, you will need your confirmation number to do so.
Airport Transfers:
I do not provide airport transfers. To get the best pricing I have found for a transfer, go to www.cancun-transfers.net You book online. However, it is best to wait for your e-confirmation first. A password will be shown on your e-confirmation that will save you some extra money on your transfer. Plus if you prefer to go direct to the Walmart from the airport you will want to wait for your password on your e-confirmation anyway, because that feature isn’t offered to the public. For more details on airport transfers, hover over the Main Menu tab at the top of the page, then click on “General Information”, then click on “Early Check In - Late Check Out”.
BVG Porto Fino #1604 Occupancy Limit:
The BVG Porto Fino Association strictly enforces occupancy limits at the front security gate. They verify your reservation in advance of your stay and at the front gate. In advance, you are required to submit and sign off on a form that contains the names and ages of each person in your group. The maximum number allowed for the largest units at BVG Porto Fino, like #1604 is 10. They will allow as many as 12 - IF - two or more in your group are babies. Babies are defined as children under the age of 3 by the time of your arrival.
More on Flights & Arriving to the Resort:
If you don't yet have your flight info, please don't forget to email me your flight details at the time you do buy your tickets. It's much nicer if our manager in Cancun can be there upon your arrival to welcome you! This way he can also explain the various features of the property, how the electronics and appliances work, etc. Every effort is made to have our manager there for you when you arrive to the resort. If you are unable to connect with our manager, detailed and simple instructions for how to obtain keys are noted on your final confirmation should this occur.
Review Pertinent Information:
Before you book, I ask that you view all of the pictures and read over all the information on the web site that is relevant to the condo and the resort you are selecting. www.resortcondoscancun.com These would include all of the links shown within the black Photo Gallery of the condo you are selecting, and some of the pages located under the Main Menu tab. Under the Main Menu tab, please read at least the following pages: Cancellation Policy, General Information & all subsections of General Information. If you are staying at Beach Paradise it’s important you also read All-Inclusive Option under the Main Menu tab.
Early Check In/Late Check Out:
If you have an early flight into Cancun, or a late flight out of Cancun, I highly recommend you read “Early Check In - Late Check Out”. For more details on early check in and or late check out options, hover over the Main Menu tab at the top of the page, then click on “General Information”, then click on “Early Check In - Late Check Out”.
Your Input: I value your input & feedback. I encourage you to email me after you return from your trip. Many improvements have been made for others as a result of guests taking the time to email their sincere thoughts and suggestions about the property they stayed in.
Your reservation is appreciated. Thank you.
Tim Miller
To bring up the online booking form.....